Have you ever wondered what makes a company great? This is something that I have thought about for a long time. In the end, it still comes down to the old age issue of customer service. The reality is that most of us feel that customer service seems to be a thing of the past. I know that is something I have thought and seen for so long. It's not the norm to get great service. How many times have you gone to a great establishment with great customer service? You can probably count them on one hand.
With that said, I have made the decision to become the best customer service focused Real Estate company in the country. Ok, I know that is a big claim, but I am certain that it will take our already superb service and make it even better. So how do we do that? We currently work extremely hard for our customers and are available at all times to help them in any way possible. All of our Agents at Tropical Realty work hard. If you have worked with us already, you know that. If you haven't and are planning to come to the area soon, you will see what I mean. I am truly blessed to have some of the best people working for me. However, because we are so busy helping our customers, sometimes the little things get left behind. My goal over the next few months is to figure out what you would like, as the customer, for us to do when we meet you, when we write a contract for you, and what we can do after the sale for you.
For as good a job as we currently do, I want to make you walk away from your transaction with the same feeling you get when walking away from a great restaurant. It is my belief that if you walk away with that feeling, you will have received the best service humanly possible. That is my goal and that is what we are going to accomplish.
In the very near future I will be posting some of the changes we are going to implement to insure you have the best real estate experience you have ever received. When you sit in your new home you are going to feel that joy that comes with a great transaction. You will feel complete! Ok, I stole that from Jerry Mcquire!
I'm also open to suggestions from you. If there is anything that you feel a Real Estate Company should do for you that we are not currently doing, please email me at mitch@mitchrealty.com. I am here to listen. I am here to give you the best there is in the country.
As always we are all here to help. If there is anything you need at all, don't hesitate to call or email us. We respond to everyone as quickly as possible.
Have a great night!
Mitch
Sunday, August 26, 2007
Monday, August 13, 2007
What's the story with Foreclosures
Happy Monday Everyone!
Well as you all have heard the news...the banks are hurting and foreclosures are on the rise. We get tons of emails and phone calls from so many people wanting us to find them foreclosures. I figured it's a good time to set the record straight for those of you who don't understand how these homes are priced.
Flashback 5 or 6 years ago and foreclosures were a great deal. I sold many of them back then that were 50 cents or less on the dollar. Unfortunately this isn't the case anymore. Foreclosures are no longer the bargain they used to be.
For instance, if a home goes into foreclosure, the bank will hire a Realtor to evaluate the property. Our job as Realtors is to let them know the retail value of the property and the appoximate cost of repairs. At that point the lender sets the price. These days, unlike the past, the banks are taking the retail value and subtracting the approximate repair costs and that is the price. Keep in mind that most foreclosures have a loan amount higher than the value of the home and they were usually bought with zero money down. There just isn't any room for the banks to play.
So what does this all mean to you, the consumer looking to get a good deal on a foreclosure, there aren't many good foreclosures out there. Most companies that do this as a business have pulled back. They understand the current market. However, most average consumers or beginning investors don't.
Your best bet is to talk to your Realtor, hopefully here at Tropical Realty, and search for homes that have been on the market longer than 6 months. Then your Realtor can research what they paid for the home and if they have refinanced the home. I believe that is where you can get your best deal. If someone owes $100k on the home and it's listed at $200k and they need to sell, you have a lot more room to work than if someone owes $180k on the house.
I hope that helps a few of you understand the current foreclosure market. I know all those TV shows selling you kits are telling you that foreclosures are the way to go. However, keep in mind that this is one of the best buying opportunities we have seen in several years. If you are thinking about buying, this is the time!
As always if you have any questions or need any help with anything, don't hesitate to call or email me at mitch@mitchrealty.com.
Have a great day!
Well as you all have heard the news...the banks are hurting and foreclosures are on the rise. We get tons of emails and phone calls from so many people wanting us to find them foreclosures. I figured it's a good time to set the record straight for those of you who don't understand how these homes are priced.
Flashback 5 or 6 years ago and foreclosures were a great deal. I sold many of them back then that were 50 cents or less on the dollar. Unfortunately this isn't the case anymore. Foreclosures are no longer the bargain they used to be.
For instance, if a home goes into foreclosure, the bank will hire a Realtor to evaluate the property. Our job as Realtors is to let them know the retail value of the property and the appoximate cost of repairs. At that point the lender sets the price. These days, unlike the past, the banks are taking the retail value and subtracting the approximate repair costs and that is the price. Keep in mind that most foreclosures have a loan amount higher than the value of the home and they were usually bought with zero money down. There just isn't any room for the banks to play.
So what does this all mean to you, the consumer looking to get a good deal on a foreclosure, there aren't many good foreclosures out there. Most companies that do this as a business have pulled back. They understand the current market. However, most average consumers or beginning investors don't.
Your best bet is to talk to your Realtor, hopefully here at Tropical Realty, and search for homes that have been on the market longer than 6 months. Then your Realtor can research what they paid for the home and if they have refinanced the home. I believe that is where you can get your best deal. If someone owes $100k on the home and it's listed at $200k and they need to sell, you have a lot more room to work than if someone owes $180k on the house.
I hope that helps a few of you understand the current foreclosure market. I know all those TV shows selling you kits are telling you that foreclosures are the way to go. However, keep in mind that this is one of the best buying opportunities we have seen in several years. If you are thinking about buying, this is the time!
As always if you have any questions or need any help with anything, don't hesitate to call or email me at mitch@mitchrealty.com.
Have a great day!
Monday, August 6, 2007
Back from Vacation and Ready to Roll!
Hi Everyone!
I'm sorry I haven't been writing much lately. I have been extremely busy growing the company as well as finding a little time to take a vacation. I had the pleasure of playing golf at Pebble Beach and a few of the other great courses in the area. The golf was incredible and you are a golfer I highly recommend spoiling yourself at least once in your life. I don't know that I would drop that much money again, but it was dream golf!
The Real Estate Market in that area (Carmel) was amazing. If you live in CA you know what I am talking about. Most of the homes on Pebble Beach were in the $30 million range. Yes you heard me right! The next time someone says that Brevard County Florida has gotten too expensive I'm going to send them the Real Estate Magazine I brought back.
So what should you do about buying a home in Florida? Right now is a great time as it has been for the past year. Interest rates are starting to go up with the problems that the lenders have had lately. If you are planning to buy, this might be a good time to get serious. I have heard that rates could go above 8% shortly.
As many of you know, I am getting ready to expand the company. We are in the process of getting our legal work done to franchise throughout the state of Florida. Our name will remain Tropical Realty of Suntree, but we will now be part of the eHomes Realty family. It was a tough decision to do this but in the end I think it will be a great benefit for both our company as well as our customers. We have many customers looking to relocate in other areas of Florida and we have not been able to help them as best as I wish we could. By opening the franchises, we will have access to help our customers anywhere in the state.
That's about it for now. I'll write more about the growth shortly once we are ready to get going. As always if there is anything we can do for you don't hesitate to call or email.
Have a great day!
I'm sorry I haven't been writing much lately. I have been extremely busy growing the company as well as finding a little time to take a vacation. I had the pleasure of playing golf at Pebble Beach and a few of the other great courses in the area. The golf was incredible and you are a golfer I highly recommend spoiling yourself at least once in your life. I don't know that I would drop that much money again, but it was dream golf!
The Real Estate Market in that area (Carmel) was amazing. If you live in CA you know what I am talking about. Most of the homes on Pebble Beach were in the $30 million range. Yes you heard me right! The next time someone says that Brevard County Florida has gotten too expensive I'm going to send them the Real Estate Magazine I brought back.
So what should you do about buying a home in Florida? Right now is a great time as it has been for the past year. Interest rates are starting to go up with the problems that the lenders have had lately. If you are planning to buy, this might be a good time to get serious. I have heard that rates could go above 8% shortly.
As many of you know, I am getting ready to expand the company. We are in the process of getting our legal work done to franchise throughout the state of Florida. Our name will remain Tropical Realty of Suntree, but we will now be part of the eHomes Realty family. It was a tough decision to do this but in the end I think it will be a great benefit for both our company as well as our customers. We have many customers looking to relocate in other areas of Florida and we have not been able to help them as best as I wish we could. By opening the franchises, we will have access to help our customers anywhere in the state.
That's about it for now. I'll write more about the growth shortly once we are ready to get going. As always if there is anything we can do for you don't hesitate to call or email.
Have a great day!
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